Care Guide · Desktop 1440
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Care Guide
Plain steps for each fabric, and how to tell normal from a fault.
Normal, or a defect?
What the guarantee covers
Normal
Slight colour variation between screen and cloth
Tiny thread ends at the back of the embroidery
Small differences in where the motif falls from piece to piece
Gradual softening and slight fading with washing
Covered for 1 year
Seams coming apart under normal wear
Embroidery unravelling or lifting away from the cloth
Stitching faults present from manufacture
Not covered: normal wear, fading, or damage from misuse or incorrect washing.
Report a fault on WhatsAppSend a photo and your order number.
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