This policy explains what we collect when you shop with us, why, and what you can ask us to do about it. It applies to kashmirikaftan.com/.
What we collect
- Name, phone number, email and delivery address, so we can send your order
- Order details and history
- Basic technical data such as your browser type and pages visited
- Anything you send us on WhatsApp or email
What we do with it
- Fulfil and deliver your order and issue a GST invoice
- Answer your questions and handle returns or exchanges
- Send you updates only if you asked for them
Payments
Payments are handled by our payment gateway. We never see or store your card details.
Who we share it with
- Courier partners, to deliver your order
- Our payment provider, to process payment
- Government authorities where the law requires it
We do not sell your data to anyone.
How long we keep it
Order records are kept as long as tax and accounting law requires. Other data is kept only as long as it is useful for the purpose it was collected for.
Your rights
You can ask us what we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Email hello@kashmirikaftan.com.
Cookies
We use cookies to keep your cart working and to understand how the site is used. You can block cookies in your browser, though the cart may stop working properly if you do.
Contact
Umar Sami Bhat, Namblabal, Pampore, Pulwama, Jammu & Kashmir – 192121 · hello@kashmirikaftan.com · +91 88999 37924